Frustration in the workplace reduces productivity. Reduced productivity results in lower profit and less cash to run the business.

Interestingly, the most common frustration has to do with poor communication by senior management.

Why do entrepreneurs and senior managers create so much frustration through poor communication? There are probably many reasons, but let me offer just one thought on this. A business finance consultant once told me that most entrepreneurs grow frustrated with their employees because the employees never care about the business as much as the entrepreneur. Perhaps this frustration felt by the entrepreneur is part of the underlying issue with why they do not communicate well to their employees when it comes to the business. No matter the reason, it seems that a slight shift in attitude and approach can cure this problem and increase productivity.

Office politics is the second most common workplace frustration. If you are interested in how to reduce this, then I recommend a book called Silos, Politics, and Turf Wars by Patrick Lencioni. It is an easy read, but makes a powerful and effective point. In essence, companies that struggle with politics, according to Lencioni, do not have a compelling rallying cry that unites the entire organization in a cause everyone feels urgent in pursuing, individually and collectively. Removing the office politics could sure help improve productivity, and the cost to follow Lencioni's counsel could pale in comparison to the increased profitability that might come when productivity increases.